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StrategyHow Disney World has mastered customer experience
Zoe Stimpson·Delivering a great customer experience might seem like an easy task for the ‘happiest place on earth’, but Disney uses much more to delight visitors than…
DataWhy more data isn’t always a good thing
Zoe Stimpson·When it comes to data, more isn’t always better. The challenge is applying the more insightful old school methodologies to the digital customer experience – Read
Strategy6 examples of how personalisation can enhance the customer experience
Zoe Stimpson·Personalised marketing means more than just addressing the customer by name.
Social MediaHow to properly set up and run an influencer marketing campaign
Zoe Stimpson·While influencers are more prevalent within certain industries (namely, fashion, beauty and lifestyle), there are several companies which prove that no matter…
2017’s Top 5 Online Payment Systems
Zoe Stimpson·Online shopping is booming, of that there is no doubt.
British Breweries To Follow On Twitter
Zoe Stimpson·Beer Brewing is one of Britains most established crafts, and is massively on the rise in 2017 – with over 1,700 breweries now in the UK!
5 Best Survey & Feedback Platforms 2017
Zoe Stimpson·Customer feedback is a vital part of any business.
Best UK Wedding Venues On Instagram 2017
Zoe Stimpson·Instagram is home to stunning photography and social networking through a photographic medium. To-date over 40 billion photos & videos have been shared on Instagram!
Top 5 Landing Page Software 2017
Zoe Stimpson·What is a landing page? Any page on a website is technically a landing page in the literal sense, as it’s a page visitors ‘land’ on when arriving at your venue or hotels website.
Why are Venues Using Survey Software?
Zoe Stimpson·It’s 7am Monday morning. You wake up, grab a coffee and read an email from your senior events planner telling you how Saturday’s event at your venue was an incredible success.
Top Hospitality News Resources 2017
Zoe Stimpson·It’s not hard in 2017 to find information online about the hospitality industry.
Top 5 Marketing Automation Tools 2017
Zoe Stimpson·Marketing automation platforms are designed to manage and automate repetitive tasks for marketing professionals and organisations.
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