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How to encourage online reviews (and reasons why you should)Reputation Management

How to encourage online reviews (and reasons why you should)

Today, 85% of people are said to trust online reviews more than they do personal recommendations, while customers are reported to spend 31% more on companies…

How to Use YouTube to Market Your BusinessSocial Media

How to Use YouTube to Market Your Business

Since it’s introduction in 2005, the video sharing/social media site YouTube has become an indispensable advertising and marketing tool for businesses in…

Are virtual stars the next step for influencer marketing?Social Media

Are virtual stars the next step for influencer marketing?

A new phenomenon has cropped up, which hasn’t done much to help perceived authenticity within the industry.

The four habits of successful data-driven marketersData

The four habits of successful data-driven marketers

As marketers, we are constantly encouraged to be ‘data-driven’.

67 Key Performance Indicators (KPIs) for EcommerceData

67 Key Performance Indicators (KPIs) for Ecommerce

Key performance indicators (KPIs) are like milestones on the road to online retail success.

How to Build a Data-Driven Marketing StrategyData

How to Build a Data-Driven Marketing Strategy

Data is a hallmark of marketing and, thanks to the digital revolution and the emergence of big data, we have access to more of it than ever before.

Size Isn’t Everything – Why Micro Influencers MatterSocial Media

Size Isn’t Everything – Why Micro Influencers Matter

Micro-influencer marketing has been named as the industry’s next big ‘thing,’ publications such as Inc., Econsultancy and AdWeek listed micro-influencers as a…

User-Generated Content: How to Rally Customers to Create Content with YouContent Marketing

User-Generated Content: How to Rally Customers to Create Content with You

People are generally wary of direct marketing messages from a business.

Facebook Vs. YouTube for Marketing Videos: What’s the Difference?Social Media

Facebook Vs. YouTube for Marketing Videos: What’s the Difference?

A creative, high-quality video posted on Facebook or YouTube that plays to the viewer’s wants, motivations and needs can go far to bridge the gap between you…

Micro-Influencers: The Marketing Force Of The FutureSocial Media

Micro-Influencers: The Marketing Force Of The Future

When thinking of social media influencers, who comes to mind?

What is customer experience? How can it be measured? Who should own it?Strategy

What is customer experience? How can it be measured? Who should own it?

Customer experience is an oft-talked about topic in digital and marketing circles. What brands offer the best, what the benefits are… we’re always going on about CX.

The Shocking Cost of Youtube FameSocial Media

The Shocking Cost of Youtube Fame

YouTube stardom can come at a heavy price.

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