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Google enables ‘join waitlist’ for restaurants

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Functionality is provided by DineTime as part of Reserve with Google.

Google has added a “join waitlist” button to selected local restaurant profile pages. Canadian SEO Sergey Alakov spotted the new functionality, which is provided by DineTime. To participate, restaurants must have a DineTime account.

Join the waitlist. The placement of the button is in the same location as “reserve a table.” It’s not clear whether there will be two buttons, then, where waitlist functionality is also enabled.

Clicking on the join waitlist button opens a screen that identifies the current wait time and enables users to input their party size. That’s followed by a screen confirming the user’s contact info. Users receive a text updating them on their status. (Yelp offers similar waitlist functionality for its listed restaurants.)

As an aside, DineTime also has an Alexa skill. Booking is a capability and use case well-suited for virtual assistants and smart speakers. – Read more

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